I wanted to have a look at the coloured catalogue but I was told I was not allowed to do so. While i was picking my watch from the “black, white and blurry” catalogue, a lady staff just told me rudely those in the catalogue are not for us (customers) to take but just for reference.Luckily , I spotted one of the watches inside the box behind the counter .Then ,I asked an employee to let me have a look on that .He gave me and i wrote down the code and price .Thanks ,pss.. the watch which i bought was not in the catalogue . I was lucky to do that.
Name: Backwash
Swatch number: YDS4011XG
Category: Irony Scuba 200
Year: 2002 Fall Winter Collection
Diameter case: 43 mm.
Color case: Aluminum
Hands: Glow, Glow, Grey
Type strap: Fliplock Bracelet
Strap width: 21.0 mm.
Water-resistant: 200 Metres
Design year: 1999
While I was waiting for my order, there was this bunch of girls next to me. They were looking through the stuffs they ordered. In the end they only wanted one. The swatch lady scolded them saying that if they didn't want all the watches they shouldn't have written them down in the order form .Besides she mentioned that it was very tough for them to look for the watches and packed them. So, being disorganised is the customers fault? So swatch pays them to just sit around???? What do they expect?? they are paid to be there to do so!!! This is ridiculous!!!! Also, you cannot expect people to be buying the watches without looking at them first. I mean, what do you expect when your catalogue is black, white and blurry!!!!!!
After packing the customers orders, the swatch employees just threw the bags on the floor. Yeah, the watches are cheaper than usual but I am sure it wouldn’t last that long.After all , we just buying those outdated stocks which they wanted to clear off once and for all.
Anyway, I was quite satisfied with my buy but not to mention the rudeness of the employees is a big discount on their image .I hope that in future they will improve for what we as a customer aspects .
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